Contact Us

For questions regarding an order, please contact Customer Support. 

Customer Support Hours:  Monday – Friday, 8:00 AM - 5:00 PM Pacific Standard Time

Customer Support Phone:  1-800-301-9475

Email:  e.it@pfu-us.ricoh.com

 

For help finding the correct part, please contact the Technical Assistance Center.   

Technical Assistance Center Hours:  Monday – Friday, 5:00 AM - 5:00 PM Pacific Standard Time

Technical Assistance Center Phone:  1-800-626-4686

Email:  techsupport@pfu-us.ricoh.com

Chat Hours: Monday – Friday, 7:00 AM - 3:00 PM Pacific Standard Time